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VoIP Hunt Groups

If you have several people who are all tasked with answering calls then getting everyones phone to ring at the same time or in a prescribed pattern is quite easily achievable.

Ring the three main sales people for 10 seconds and if they are all on the phone or if no-one answers the call then start ringing the support team as well.  If all else fails then you can pass the call onto a message taking service or a receptionist. The permutations and possibilities are endless and can be tailored to exactly what you need for your company to operate efficiently.