The Adepteo Taxi Interactive Voice Response (IVR) engine is designed to improve efficiency, provide a better customer experience and free up operators so that either fewer operators are required or more calls can be handled.
Typical Adepteo IVR functions include the following:
Make a booking;
Checking booking status;
Cancel a booking;
Speak with the driver; and
Talk directly to an operator.
As with all the Adepteo systems the Taxi IVR can be tailored to meet your business needs.
The Adepteo Taxi IVR can integrate with most taxi despatch systems. For further information please contact a member of the Adepteo team.
POA based on customer needs