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Latest News

Adepteo Proud to be a member of the Internet Service Providers Association (ITSPA)
We are proud to announce that we have recently... More
BT Hikes prices for millions of users
BT Have recently announced that they are going... More
Launch of VoIP Trial for Mobile Phones
For a long time we have been looking at a very... More
Once again Adepteo are a finalist in the national ISPA awards for Best Internet Telephony
I am extremely pleased to announce... More
FREE trial (BETA) of tracking numbers
Following the success of our Tracking... More

Free Trial

A FREE 7 Day trial of our VoIP Service on your Android or Apple mobile device.

Free 084 number for people to call you
5 minutes of free calls to try calling UK mobiles and landlines
Instant activation
Free software download
Minimal configuration

Adepteo is industry recognised, Finalist for Internet Telephony Provider of the Year 2011 and 2012

We will help you determine the best solution for your business and if we cannot provide it we will be happy to recommend a company that specialises in your requirements

We have a 24 hours support line for system outage and internet issue emergencies. During business hours we will be happy to assist with any changes or ammendments that you require

Should the service not work, for reasons beyond our control, we can buy back equipment in accordance with our terms and conditions

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VoIP Call Queues

Love them or hate them, no one likes being stuck in a call queue waiting to speak to someone. But also no-one wants to keep hearing a busy tone when someone can answer the call in a few moments if they could just have the opportunity to wait.

If you have a team of people answering the phone or just have one person and lots of calls Adepteo's call queue facility can turn a single phone into a productive business communications tool.

To make sure that you know what is happening we can provide true real time, as it happens details of exactly what is going on in the queue and through a simple web browser interface you can check on things from anywhere that you have access to the internet.

At the end of the day we can also provide reports that show you who was the most efficient person answering calls or if you have lots of callers who are ending up hanging up the phone because it was not answered in time. You have the opportunity to monitor and tune the way that your company handles calls, so that you can improve the levels of support that you provide to your clients.

Cath S, Bury, Manchester

What a fantastic service. Carl arrived, complete with programmed phone, and the installation was done in no time at all, with very little 'down time'. I would have no hesitation... Read on...

Chris D, Tottington

I've used Adepteo's services for the past 6 years and am extremely happy with the quality and friendly nature of all Adepteo team members. Read on...

David Gartside, Forest Finance

Recommended fax and email services to me and they are excellent. Read on...

Dovid J, Altrincham

We love the care and dedication of Carl and his team. We love the adaptability, flexibility and price of the systems We love everything about this wonderful telecoms business. I... Read on...

Gary K, Bury, Manchester

I have found Adepteo to be a professional, creative telecoms company who have provided us with a fantastic service. I cant recommend highly enough. Thanks to Carl and all his team. Read on...

Geri B, Bolton

I have found Adepteo to be a professional, creative telecoms company who have provided us with a fantastic service. I cant recommend highly enough. Thanks to Carl and all his team Read on...

Ian B, Altrincham

Adepteo provided a complete solution to our specific requirements and the whole process from analysing our current procedures and systems to the final roll out of the finished... Read on...

Matthew G, Bury, Manchester

Adepteo manage our VOIP and broadband services for our office. They provide a fast and efficient service to meet the changing demands of their customers. They are flexible, and... Read on...

Matt S, Manchester

My experience with Adepteo is a positive one, the service was set up quickly and efficiently. The service and phones themselves provide me with numerous flexible benefits that... Read on...

Paul E, Spain

We have been a customer of Adepteo since early 2005. Initially we worked with them to help create our online business UKCarAds.co.uk then as our business grew there voip based... Read on...

Pete R, Warrington

Following a re-launch of our website, the number of enquiries we were receiving began to grow beyond our expectations. Our 2 BT phone lines could simply not cope with the level... Read on...

Ross M, Bury, Manchester

Very helpful and responsive. Jargon-free high-tech phone solution for business. Up and running same day. Absolutely A1 service and product! Read on...

Stephen T, Bury, Manchester

I can't tell you just how impressed I am with the Adepteo VOIP telephone system Carl Taylor installed for me. To explain it in simple terms, the Telephone looks like a... Read on...

Steve M, Altrincham

Adepteo provide us with a real 'can-do' service. I love the fact that nothing is too much trouble. Calls are dealt with swiftly and effectively and all staff I speak to are... Read on...

Tony T, Bury, Manchester

Carl has implemented telecoms in office premises for my clients who could not wait three weeks from BT. Carl installed a system the same day and my client did not loose one day... Read on...

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Get in touch

P: 0330 122 2300
F: 0161 710 3019
E:
A: 24 Market Street, Tottington, Manchester, BL8 4AD

Social Media

Follow @Adepteo

Trade Membership

Adepteo are Members of the Internet Telephony Service Providers Association