The Adepteo Interactive Voice Response (IVR) engine is designed to improve efficiency, provide a better customer experience and free up operators so that either fewer operators are required or more calls can be handled. Typical Adepteo IVR functions include the following:
These functions depend upon the facility of the taxi dispatch system to support the Adepteo IVR. The Adepteo IVR is designed to improve efficiency,
For further information please contact Adepteo.